Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.
Online Statistical Calculators for Acceptance Sampling and Quality Control
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.
Peter F. Drucker
I have made this letter longer than usual, only because I have not had the time to make it shorter.
Blaise Pascal