Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.
Online Statistical Calculators for Acceptance Sampling and Quality Control
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for.
Peter F. Drucker
Quality, quality, quality: never waver from it, even when you don't see how you can afford to keep it up. When you compromise, you become a commodity and then you die.
Gary Hirshberg